Shipping policy

House of Apex fulfills orders through authorized suppliers and distribution partners using a dropshipping model. Most orders ship within 3–5 business days, though processing and delivery times may vary based on supplier availability, carrier delays, or external factors. Shipping timelines provided at checkout are estimates and not guaranteed.

Tracking information will be provided once available. House of Apex is not responsible for delays caused by carriers, weather, customs, or circumstances beyond our control, but we will assist with tracking inquiries when possible.

Customers are responsible for providing accurate shipping information. House of Apex is not liable for lost or delayed shipments due to incorrect or incomplete addresses. This policy is governed by the laws of the State of North Carolina.